Frequently Asked Questions

Find quick answers about booking, vehicle options, pickup arrangements, payments, and car rental services across Mauritius.

1. Booking and Reservations

You can book your preferred vehicle by contacting our team directly or by submitting a reservation request through our website. We will confirm availability, rental details, and pickup arrangements as quickly as possible.

Yes, advance booking is recommended, especially during peak holiday seasons. Reserving early helps secure the best vehicle for your travel dates and needs.

Yes, booking changes can usually be arranged depending on vehicle availability and the notice provided. Our team will do its best to accommodate your updated travel plans.

No, we do not offer same-day bookings. All reservations must be made at least 1 day in advance to ensure vehicle availability and proper preparation. We recommend planning ahead and booking early to secure your preferred vehicle.

2. Vehicle Options and Rental Services

We offer a selection of SUVs and hatchbacks to suit your travel needs in Mauritius. Our fleet includes:

  • SUVs: Toyota Corolla Cross

  • Hatchbacks: Suzuki Baleno, Toyota Vitz

 

Whether you're looking for a compact and economical ride or a spacious SUV for family comfort, we have the right vehicle for you.

Our team can help you select the best vehicle based on the number of passengers, luggage requirements, travel distance, and comfort preferences.

Yes, all vehicles are regularly inspected, cleaned, and maintained to provide a safe, reliable, and comfortable driving experience.

Yes, we provide flexible short-term and long-term rental solutions for tourists, business travelers, and clients who need extended vehicle use in Mauritius.

Still Need Help With Your Booking?

If you cannot find the answer you are looking for, our team is ready to assist you with booking details, vehicle selection, pickup arrangements, and rental support across Mauritius.

Payment Questions

Most Popular Questions

3. Payments and Rental Terms

We accept approved payment methods based on the booking arrangement. Our team will provide full payment details during the reservation process.

Any extra charges, if applicable, will be clearly explained before booking confirmation. We believe in transparent service with no unnecessary surprises.

Yes, we aim to provide affordable and competitive rates without compromising on vehicle quality, service reliability, or customer support.

Please note the following regarding cancellations:

  • Any downpayment made is non-refundable.
  • Early returns are not refundable.
  • For other cancellation terms, please refer to your booking confirmation or contact us directly.

In case of an accident or breakdown, please follow these steps immediately:

  1. Contact SCE Car Rentals at +230 5254 6488 (our 24/7 emergency contact number).

  2. Take clear photos of the scene, including involved vehicles, driving licenses, and the car’s insurance vignette found on the windscreen.

  3. Call the police if required, especially for injuries or if other parties are involved.

  4. Fill out the accident report form found in the glovebox of your rental car.

4. Customer Support and Privacy Policy

Our support team is available to assist with booking concerns, rental guidance, and service-related questions to help keep your trip smooth and convenient.

Yes, absolutely. We are happy to answer your questions, recommend suitable vehicle options, and help you plan the best rental solution for your stay in Mauritius.

We focus on reliable vehicles, responsive support, flexible arrangements, and a smooth customer experience designed for both tourists and business travelers.

Always read the road signs, which are normally located on the left.

  • Towns and Cities: 40-60 km/h

  • Main Roads: 60-80 km/h

  • Motorways: 80-110 km/h

All our rental vehicles are fully insured for your peace of mind. This includes Personal Accident Insurance (PAI), Theft Waiver (TW), and third-party liability coverage, ensuring protection for both the driver and passengers. Please note that an excess of Rs 25,000 applies, for which the renter will be responsible in the event of at-fault damage or an accident.